Last Updated: January 29, 2025

Blissful Serenity with Jaslyne ("we," "our," "us") respects and protects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, particularly in relation to therapy, trauma healing, and coaching services, in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable health privacy regulations.

By using our website [insert website URL] or our services, you agree to this policy.

1. Information We Collect

We collect personal information to provide therapy and coaching services, including:

• Personal Identifiers: Name, email, phone number, mailing address.
• Health & Therapy Information: Information shared during therapy sessions, assessment forms, and intake questionnaires.
• Billing Information: Payment details, invoices, and transaction history.
• Technical Data: Website usage information collected via cookies and analytics tools.

2. How We Use Your Information

We use your personal information to:

• Provide therapy, trauma healing, and coaching services.
• Maintain confidential client records.
• Process payments and manage bookings.
• Respond to inquiries and provide customer support.
• Send appointment reminders and updates (you may opt out).
• Improve our website and services.

Confidentiality Notice:
All therapy sessions and client records are strictly confidential. We will not disclose personal or health-related information without your explicit consent, except where required by law.

3. Legal & Ethical Disclosure

We maintain confidentiality unless:

• You provide written consent for us to share information.
• We are legally required to disclose information (e.g., court order, subpoena).
• There is an immediate risk of harm to you or others (e.g., suicide risk, child abuse, or other safety concerns).

4. How We Protect Your Information

We implement strict security measures to protect your personal information, including:

• Secure Storage: Client records are stored securely, with limited access.
• Data Encryption: Sensitive information is encrypted for security.
• Confidentiality Agreements: If we use third-party service providers (e.g., payment processing, scheduling software), they must comply with strict privacy standards.

5. Your Rights & Choices

Under Canadian privacy laws, you have the right to:

• Access your records (subject to therapy guidelines).
• Request corrections to inaccurate information.
• Withdraw consent for certain data uses.
• Request deletion of non-essential data (excluding legally required records).

To exercise these rights, contact us at [your email].

6. Cookies & Website Tracking

Our website uses cookies and analytics to enhance user experience. You can adjust your browser settings to disable cookies, but this may impact website functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

8. Updates to This Policy

We may update this policy as needed. Any changes will be posted on this page with a revised date.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Blissful Serenity with Jaslyne
Melfort, Saskatchewan, Canada
jaslynouellettrct@gmail.com